No one can argue against the popularity of HideMyAss. However, I think that it is only fair that we evaluate the service regarding its capabilities, pricing and other issues. In this HideMyAss review, I seek to examine how the service performs and whether it is as good as many people claim.
- The service has a large number of servers and uses a variety of protocols.
- It remains compatible with very many devices and platforms.
- It is easy to purchase a plan; besides, the pricing for the plans is competitive.
- The performance, regarding speed and DNS tests, is not perfect.
- The customer service team, though excellent, is not available at all times.
- HideMyAss will not hesitate to hand over all the logs to authorities in the United Kingdom!
Full HideMyAss Review
Important Features of HideMyAss
One of the most amazing things about HideMyAss is that the parent company of the network has well over 800 servers which in different locations across the world. This large number of servers gives the VPN an unparalleled ability to grow in terms of the number of IP addresses that it can support at any given time. Another interesting feature about this VPN is that the company offers users a full range of free services. HideMyAss believes that the free services are a way of keeping users on the VPN for as long as possible and that it can continue to dominate this industry by doing so.
I consider the pricing of HideMyAss quite competitive. Primarily, the company charges users according to the specific plans that the users choose. There are three options available to users: 1 month, six months and 12 months. You will have to part with about $9.99 to use the service for one month only. If you are thinking of using it for six months, then you must be prepared to part with about $6.66 per month. You will pay about $4.99 per month if you decide to hide your ass for 12 straight months.
The HideMyAss servers use three different protocols: LLTP, OpenVPN, and L2TP. In practice, many VPNs do not have servers that use a broad range of protocols as it is the case with HideMyAss. Because this VPN uses three different protocols, it is more reliable because websites cannot block it easily. In the case of many other VPNs which are available in the market, their greatest problem is that their servers are configured to use only one of the most common protocols. Although using only one of the most common protocols is enough to help the VPNs to give you the most basic functionality, it is not sufficient. Some websites have managed to detect and block VPNs which are based on common protocols.
HideMyAss uses 256-bit encryption for its two main protocols: OpenVPN and L2TP. In the case of PTPP, the service uses 128-bit encryption. In my opinion, the manner in which HideMyAss seeks to encrypt the data that is sent and received via the network benefits you as the user by making you completely secure on the internet.
The website of the company is relatively good and easy to use. You will get all the things that you want to use right there. Furthermore, when you are purchasing the service, you will find it easy to make payments, download the software and install it on your device. The web app is pleasant and functional.
This service is compatible with almost all devices. You can use it on your windows or android device without experiencing any difficulties. You can also use it on any device that runs on the iOS platform.
Payment options depend on the specific plan that you choose. The company will bill you at once for either the 6 or 12-month plan. When you choose this plan, you will enjoy small discounts. However, the company may charge you on a monthly basis if that is what you are comfortable with.
I find the customer support of this HMA Pro quite good. They have in place a team of well-trained individuals who can deal with any issue. Furthermore, the customer support team is available most of the time, and this makes it easy for you to access them and let them handle any issue that you may encounter. I think that the manner in which the company takes the issue of customer support seriously is one of the reasons as to why the service has remained popular over the years.